Contact us

We promise to take all customer feedback seriously. Customer satisfaction is the starting point and destination of our service.

FAQs

You can register by clicking the “Sign Up” button on the homepage. Enter your mobile number, set a password, and verify your phone number to complete the registration.
Click “Forgot Password” on the login page, then reset your password using the verification code sent to your registered phone number or email.
Please make sure your phone has a stable signal and check if the message has been blocked or filtered.
If you still haven’t received it, you may choose to get the code via Viber or contact customer support for assistance.
We offer several loan options, including:
Credit Loan
Personal Loan
Business Loan
You may choose the loan type that best fits your financial needs.
You will generally need to provide:
A valid government-issued ID
Proof of income or employment
Bank account information
Contact details
For business loans, a business permit and company financial documents are also required.
Once all required documents are submitted, loan approval is typically completed within one (1) business day. You will receive the result via SMS or app notification.
You can view your repayment details, including due dates, amounts, and interest, in the “My Loans” section of the app. You may also make early repayments through the same page if needed.
We offer Fixed-term Investment and Flexible Investment options. The interest rates may vary depending on market conditions, allowing you to choose based on your goals and risk preferences.
Yes. All investment products are issued by licensed financial institutions and are regulated by local financial authorities. Your funds are securely managed and protected.
No. We strictly comply with the Philippine Data Privacy Act and other relevant regulations. Your personal data is used only for verification and service purposes and will not be shared with any third party without your consent.

The Finbubu app is operated by Finbubu Limited and functions as a Platform-as-a-Service (PaaS) provider. All financial products and services available through the app are issued exclusively by licensed subsidiaries of Finbubu Limited in the Philippines.

- First Quantum Financing Corporation, a financing company registered with the Securities and Exchange Commission (SEC) (SEC Reg. No. CS201825674, C.A. No. 1195), provides credit services through its Online Lending Platform, LoanOnline.

- Rural Bank of Kibawe (Bukidnon), Inc., licensed by the Bangko Sentral ng Pilipinas (BSP), provides deposit and basic electronic financial services (EPFS).

Finbubu Limited does not issue financial products and acts solely as the technology platform provider. All services offered through the app are available only to users located in the Philippines and require a Philippine mobile number for registration and access.